Visitor Information

Visiting Hours

To promote healing and safety and limit infection, some units may limit the number of visitors you can receive at one time.

During the COVID-19 pandemic, the health and safety of our patients, employees and communities remain our top priority. At times, Phoenixville Hospital may limit in-person visitation to reduce the risk of exposure to patients, caregivers and staff.

General: 11 a.m. to 8 p.m. Note: Patients have the right to choose to receive visitors from among family, friends or other individuals at any time during their stay.

ICU: 1–2 visitors are allowed per day (immediate family only). No children under 14 are allowed to visit at this time.

Maternity: Siblings of any age may visit. We recommend that visitors other than siblings be 14 years of age or older. A support person can stay overnight. Sleep sofas are provided in each postpartum room.

Visiting Guidelines

• Limit visitors to two per visit for no more than 20 minutes at a time for medical/surgical patients, and five minutes for Intensive Care patients.
• Children under 14 years of age must be accompanied by an adult at all times.
• Please allow patients their privacy by waiting for another elevator during patient transport.
• Be considerate of other patients by refraining from loud conversation and keeping noise to a minimum.
• Refrain from visiting if you are not feeling well.
• Observe “no visiting” and “precaution” signs before entering the room.
• Leave the room during tests, treatments and change of shift reports if asked.
• Overnight stays for families of patients will be considered under special circumstances.
• It is suggested that only one family member serves as a communication contact regarding the patient’s condition. A mutual condition update time can be arranged with a nurse.